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Engage the Community
Join our public sector network, transforming engagement with Gladstone's user-friendly software. Designed to simplify operations and enhance accessibility, our solutions make connecting with your community effortless. Your dedicated account manager will work with you to engage your community effectively, providing expert support and making Gladstone a trusted partner in your success.
Efficient & Cost Reducing
Inclusive and Accessible
Gladstone products comply with WCAG guidelines, ensuring accessibility for all users, including those with disabilities. With features like clear navigation and screen reader compatibility, our solutions are user-friendly and inclusive. We also offer Welsh-language versions of the Go platform and mobile app, supporting accessibility across diverse communities.
Cloud Native
Our cloud-based software is fully scalable, ensuring instant updates and enhancements with no disruption, downtime, or delays. Designed to adapt to your needs, it offers seamless accessibility without device restrictions.
Our Research
Speedy Self-Service
Your members’ time is valuable, and they deserve quick, easy access to your facilities. With our app, kiosks, and visual access control gates, using your facility is seamless and accessible. Members can enjoy their visit with minimal staff interaction, making their experience hassle-free and efficient.
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"The system’s flexibility and integration options mean we’re not just meeting today’s needs but are prepared for the future."
Stuart Holden
Be Well Services Manager - Strategy & Innovation - Be Well Wigan Council
"The analytics tools have given us invaluable insights into member behaviour, helping us tailor our services to what people need."
Stuart Holden
Be Well Services Manager - Strategy & Innovation - Be Well Wigan Council
"With Gladstone 360, we’ve streamlined our processes, freeing up staff to focus on delivering a great customer experience."
Stuart Holden
Be Well Services Manager - Strategy & Innovation - Be Well Wigan Council
"GladstoneGo has made it so easy for our members to book, pay, and manage their activities anytime, anywhere."
Stuart Holden
Be Well Services Manager - Strategy & Innovation - Be Well Wigan Council
"Convenient self-service is significantly improving the customer experience."
Stuart Holden
Be Well Services Manager - Strategy & Innovation - Be Well Wigan Council
"The GladstonePay Direct Debit collection service gives us the visibility and control we need to accurately analyse and reconcile our Direct Debit collections."
Finance Manager
Sheffield City Trust
"The automated Direct Debit process has freed up our Customer Services time and given us a better relationship with our customers."
Customer Relationship Manager
Sheffield City Trust
"We’ve been with Gladstone for over 20 years now and their support throughout has been invaluable. We were fully supported through the technical process to ensure the project to transition this critical service was delivered on time.”
I.T. Manager
Sheffield City Trust
"Bringing the Direct Debit process in-house has been a game changer for us. My only regret is not moving to GladstonePay earlier!"
Memberships Manager
Sheffield City Trust
"Our goal at Edinburgh Leisure was to improve our customer service and remove queues at our busiest times and allow customers to self-serve as much as possible"
Stuart Fairburn
Head of I.T. - Edinburgh Leisure
"Our goal was always to try and do things with almost zero touch – so the customers would never need to interact with a real person"
John Branigan
Director of IT and Transformation - Mytime Active
"Gladstone’s system and the app have facilitated that in such a major way – it’s made such a difference to what we do"
John Branigan
Director of I.T. and Transformation - Mytime Active