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Gladstone Go

Powering Leisure, Simplified in the Cloud

Transforming Leisure Operations 

Gladstone Go is a modern, cloud-based leisure management platform designed to empower both customers and staff.

Whether it’s members booking classes, joining a facility, or engaging with your services—or your staff managing operations, communications, and security—Go provides a seamless experience across all touchpoints.

Audience Builder - Screen Shot 2 with Table-1

A Platform That Works for Everyone

Gladstone Go is built around two key audiences:

  • For Customers: An intuitive, self-service experience with digital tools that allow members to book, join, and learn effortlessly.

  • For Staff: Powerful, integrated management tools that streamline communication, enhance security, and provide valuable insights for operational efficiency.

This dual approach ensures a smooth, connected experience across all aspects of your leisure facility.

Go Modules

Member Facing

Book for everyone

Frictionless booking for classes, facilities, and events, ensuring members can engage with your services anytime, anywhere.

Book for everyone

Join a club

A seamless membership sign-up experience that reduces barriers to entry and boosts engagement from day one.

Join a club

Mobile App

A branded mobile experience that keeps members connected with your facility through bookings, notifications, and payments.

Mobile App

Course Management

A dedicated module for course and lesson management, helping you optimise timetables and improve attendance.

Course Management
Go Modules

Staff Facing

Audience Builder

An advanced communication tool that enables targeted messaging and engagement with specific member groups.

Audience Builder

Single Sign-On (SSO)

A secure, unified login system that simplifies access for staff while maintaining high security standards and efficiency. 

Single Sign-On (SSO)

Operational Analytics

Database reporting and insights to support decision-making, monitor usage, and track key performance indicators.

Operational Analytics

Access Management

Ensure a safe environment with integrated access controls, permissions, and automated security protocols.

Access Management

Key Features for Staff

Empower your team with intuitive tools that make managing bookings, memberships, and waitlists effortless. From streamlined class scheduling to real-time member insights, staff can focus on delivering great experiences while the system handles the details. 

Whats On? 

Centre Management provides you with the convenience of monitoring all activities in real time, whether you're at the front desk or navigating through your centre with a tablet.

View of the Centre Management screen Gladstone Go

Build Dynamic Lists

The communication hub enables you to engage with tailored audiences, created from the contact data you possess. These communications can be either operational or marketing-focused.

View of the Audience Builder - Gladstone Go with white space

Simplify Login 

One login, seamless access—whether for students, staff, or members. With Single Sign-On (SSO), users can securely access Gladstone products using their existing credentials.

Perfect for universities managing thousands of students within campus systems, and just as effective for operators streamlining staff and member logins. No more password headaches, just smooth and secure access for everyone.

SSO Website Graphic Go Page

Consumer Experience 

Give your members a seamless way to browse, book, and manage their activities—all in one easy-to-use platform. With flexible booking options, group reservations, and a hassle-free experience, you’ll keep members engaged and coming back, while reducing admin for your team.

Seamless Access, Smarter Bookings 

Give your members a frictionless experience from booking to workout.

The Go app offers fast entry with regenerative QR codes, quick payments via GladstonePay (including Apple Pay and Android Pay), and personalised booking options.

Members can save favourites for easy rebooking and discover tailored activities that boost engagement and drive revenue.

Gladstone Go app home screen with shadow

Simplified Join Experience

We've perfected the join experience to just 4 simple steps, but we also know that every facility has unique needs.

That's why we've designed a range of customisable options, including the ability to offer different pricing for the same membership - think peak vs off-peak. Flexibility is key and we've got you covered.

Illustration of the member joining screen shot

Running multiple sites? No problem! 

Joining up is a breeze. Single-site operators can get new members straight into activities with fewer steps.

For larger operators, the process is fully customisable—let potential members search by region or facilities to find their perfect fit. Less hassle, more sign-ups!

Gladstone Join - Illustration of choosing a site with map

Effortless Booking, Your Way 

Finding and booking classes has never been easier! With intuitive search tools, members and guests can quickly explore available sessions that fit their schedule. Need to book for a friend? No problem.

Plus, you stay in control of waitlists, ensuring a smooth experience for everyone.

Illustration of booking detail in Gladstone Go

Course Management 

We know managing structured courses like swimming lessons with level progression can be complex. That’s why we’ve partnered with the industry’s leading sports course management provider, Fitronics to bring you Go Learn, fully integrated into the Gladstone ecosystem.

Designed for instructors, coordinators, and facility teams, Go Learn simplifies scheduling, tracking, and enrolments—eliminating admin headaches. Parents can enrol their children from home, track progress, and stay engaged, all without a trip to reception. Built on best-in-class expertise, seamlessly integrated by Gladstone.

View of some kids playing in a pool during a swim lesson

Why Choose Gladstone Go?

A Fully Connected Ecosystem

While our software is comprehensive, we recognise that operators need specialised solutions beyond our core offerings, explore the marketplace.

Enhance Member Engagement

With frictionless digital interactions, Go helps increase member satisfaction and retention through effortless bookings, simple sign-ups, and communication.

Optimise Operational Efficiency

Go’s staff-facing tools streamline processes, automate admin tasks, and provide actionable insights, reducing operational overheads and improving service delivery.

Scalable & Future-Proof

Developed for the modern leisure industry, Gladstone Go is continuously evolving to meet the changing needs of operators and members alike.

Gladstone Go

Leisure management for everyone

Discover how Gladstone Go can revolutionise your operations and customer experience.

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