GladstonePay
Seamless payment and collection solutions designed for leisure and sports facilities, helping you reduce costs, boost revenue, and enhance the customer experience.
Clients benefiting from GladstonePay:
Direct Debit
Remove the hassle of your DD collections and keep everything within your Gladstone system.
Online Payments
Safe & secure online payment processing via our mobile-responsive payment gateway
Recurring Card Payment
Give your customers the flexibility to pay for their membership monthly with either a debit or credit card.
Acquirer
Our free acquirer checking service finds you the most competitive acquirer rates in the market to ensure you're not caught out by incremental uplifts in fees. And there's no obligation to switch.
Front of House Payments
Taking payments at reception? Our PCI-certified chip and PIN devices (PEDs) integrate seamlessly with the Gladstone system, offering a secure and efficient way to handle transactions at front desk.
Direct Debit
Manage Direct Debits seamlessly with Gladstone and eliminate delays:
- No more 14-day DD runs – Process payments faster and more efficiently.
- No third-party providers needed – Receive BACS reports directly in your system.
- Quick issue resolution – Customers get a simple payment link for hassle-free payments.
- Secure & future-proof – High availability, payment resilience, and fraud protection.
Want to know more about enhanced DD's with GladstonePay? Download the guide here.
Online Payments
Make online transactions effortless with our mobile-responsive e-commerce gateway, powered by Cardstream:
- Reduce front-of-house workload – Shift payments online and lessen your carbon footprint.
- Mobile-friendly – A smooth payment experience on any device.
- Tokenised payments – Customers can store card details for faster checkouts, reducing basket abandonment.
- Built-in security – AVS, CV2 checks, 3D Secure, and velocity checking help prevent fraud.
Recurring Card Payment
Give your customers more ways to pay with Recurring Card Payment (RCP):
- Pay by debit or credit card – Ideal for university students, including international students without a UK bank account.
- Wallet functionality – Members can register multiple cards, perfect for families or those who want to split payments.
- Works alongside Direct Debit – Offering even greater flexibility for your customers.
Acquiring Checking Service
Have you checked your acquirer fees recently? Let us find the best deal on the market to help you save money:
- No Cost - Our checking service is completely free, providing valuable insights without any financial commitment.
- Significant Savings - Clients have achieved up to a 50% reduction in credit card transaction merchant fees by utilising our service.
- Transparent Process - We offer clear comparisons, allowing you to make an informed decision about potential acquirer switches.
Front of House Payments
Keep front-of-house running smoothly with secure, integrated Chip and PIN devices designed for busy leisure centres:
- Quicker transactions - Payment amounts are sent straight from your Gladstone system to the device, helping your team serve members faster.
- Fewer mistakes - No need for staff to manually enter amounts, reducing keying errors and making end-of-day reconciliation easier.
- Flexible Setup Options - Choose fixed or mobile devices (Wi-Fi or GPRS) to take payments wherever it suits - reception, gym floor, or even poolside.
DD Managed Service
We are launching Gladstone's DD Managed Service, a new solution designed to automate collections, reduce admin workload, and improve the member experience. If you'd like to learn more click below, and a member of our team will be in touch.
