Self-Service Reception
In everyday life we can choose how we want to interact with others so why should it be different when they visit you?
Self-Service
Today’s customers demand mobile-first self-service solutions, with apps leading the way for seamless booking, payments, and check-ins. For centres that need them, our kiosks remain an effective option, offering secure and efficient entry for unmanned or concierge-led receptions.
Picture curtesy of Edinburgh Leisure
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Visual Access Controls
Combine your access controls with visual entry to secure and monitor the front of house.
Streamline the Customer Journey
With our broad range of RFID wrist bands, key fobs and cards you can completely revolutionise the customer journey from reception check-in to locker management.
Book for Others
Decrease queues at reception and encourages more 'social' class attendance with Gladstone360 members can book for themselves and others at the same time.
Prospecting
Gladstone360 includes prospecting functionality to allow front of house staff to automate the process and collection of sales data to follow up actions for new sales opportunities.
Flexible Member Payments
Allows customers to top up their account at home, on the move or in centre and call off funds in anytime. The GladstonePay wallet enables members to store their credit cards for faster check-out.
Talk to Gladstone for a consultative approach to enhancing your 'front of house'.
