Research

Welcome to Gladstone Research Hub and Industry Reports, your destination for innovative insights, cutting-edge reports, and the latest developments shaping the future of leisure management.

UK Health & Fitness Market Report

Supporting your digital journey, we deliver expert research and analysis to inform smarter decisions and future growth. Explore the "UK Health & Fitness Market Report", produced by ukactive with analysis from Deloitte – and proudly sponsored by Gladstone.

This in-depth report offers a comprehensive view of sector performance, with data from 4Global and ukactive’s Consumer Engagement polling. It covers public and private operators, highlighting:

  • Evolving Consumer Expectations
    Understand how member behaviours are shifting and what they expect from fitness providers.
  • Market Trends & Visit Data
    Explore demand patterns and how they’re shaping operational decisions.
  • Investment & Growth
    See where the sector is growing – and what it means for the future.
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Self-Service

As a Trusted Partner in your digital transformation journey, we deliver industry-leading research and insights to help you strategically plan and stay ahead. Explore our inaugural research paper, “The Future of Self-Service,”

Today’s members demand seamless, intuitive experiences. As highlighted in the ukactive Digital Maturity Report, the gap between customer expectations and operational capabilities is a critical challenge for leisure providers. This report explores how adopting self-service technology can bridge this gap, unlocking transformative benefits such as:

  • Enhanced Member Satisfaction: Meet the rising demand for convenience with mobile-first solutions.
  • Operational Efficiency: Free your team to focus on strategic, high-value activities.
  • Stronger Member Loyalty: Build lasting relationships by empowering members with greater control over their journey
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